Would you like to view the product details page for the new product? Do not leave the ink cartridges outside of the printer for more than 30 minutes. Removing and reinstalling the cartridge might help. HP encountered an error while trying to scan your product. Please try again shortly.
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Clean cotton swabs or any soft, lint-free material that will not stick to the ink cartridges coffee filters work well. The Virtual Agent is currently unavailable. Please try again shortly. The serial number provided does not match the previously selected product.
HP Customer Support – Software and Driver Downloads
This process can take several minutes depending on the number of warranties being checked. Check the electrical contacts for debris. Please enter a Product Number to complete the request.
See your browser’s documentation for specific instructions. If both Start Copy lights are blinking and there is no computer message, perform the procedures below on both cartridges. HP Download and Install Assistant makes it easy pdc download and install your software. Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.
Print Cartridge and Color Start Copy lights blinking. How does HP install software and gather data? Open the ink cartridge access door and wait until the carriage is idle and silent. Is my Windows version bit or bit? This product was sold by a third party.
HP Photosmart C All-in-One Printer | HP® Customer Support
The list of recommended drivers for your product has not changed since the last time you visited this page. Do not attempt to remove the copper electrical strip. Opening the printer cover make sure the power is on. Please verify your product is powered on and connected, then try again hl a few minutes. Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.
Europe, Middle East, Africa. Go to Ink Cartridge and Printhead Limited Warranty to see if the cartridge is covered under warranty. HP cannot guarantee the quality of up or refilled cartridges.
Email list of drivers. Make sure the product is on. Electrical contacts and nozzles. Releasing the problem cartridge. Please use the product number and serial numbers of the new product to validate warranty status. If the ink cartridge is outside of the printer for too long, the ink can dry and clog the nozzles.
We were unable to retrieve the list of drivers for your product. If you are still unable to print, repeat these steps to clean and reseat the ink cartridges.
Pushing the cartridge into place. When the print cartridge light stops blinking, you have solved the problem. If the Color Start Copy light is blinking, the cartridge on the left is the problem cartridge.